International Academic Journal of Business Management

  • ISSN 2454-2768

Investigating the Mediating Role of Social Support and Organizational Commitment on the Effect of Organizational Emotional Intelligence on Employee Job Satisfaction (Case Study: Mohandesi Sazan Co.)

Mirza Hassan Hosseini and Marzieh Fouladcang

Abstract: Job Satisfaction is an emotion that improves productivity, enhances employees’ motivation, and empowers employees. The purpose of this study was to examine the role of mediator of social support and organizational commitment on the effect of organizational emotional intelligence on employee's job satisfaction. This research is applied in terms of purpose and in terms of method is a descriptive-survey research. The statistical society is the research of all employees and managers of the engineering and construction company. The sample size is equal to the statistical population and 120 people. The datagathering tool in this study is a standard questionnaire. The questionnaire consists of four parts. The first part consists of the related questions of emotional intelligence from Lau, Wang and Stone (2002), part 2 of social support questions from Zimm et al. (1988), the third part of organizational justice questions from Nayef and Muuman (1993) ) And questions about job satisfaction from Martin, Perensa (2012). To assess validity, content validity and divergent validity were used and the results of this questionnaire were confirmed by Cronbach's alpha coefficient and combined reliability. For data analysis, descriptive statistics and structural equation modeling software Amos 3 were used. The results of this study indicate the role of mediator of organizational commitment and social support in the effect of organizational emotional intelligence on job satisfaction of meaningful employees. Considering the relationship between job satisfaction with emotional intelligence and organizational commitment and organizational support, managers need to increase programs Job satisfaction and empowerment of employees

Keywords: Social Support, Organizational Commitment, Job Satisfaction, Organizational Emotional Intelligence

Page: 292-300

DOI: 10.9756/IAJBM/V6I1/1910030

Volume 6, Issue 1, 2019